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FREQUENTLY ASKED QUESTIONS

What services do you provide?
We offer non medical transportation to approved service related destinations across New York State.

Who can request a ride?
Eligible individuals; family members; caregivers; or care coordinators may submit ride requests for review and confirmation.

Is Medicaid accepted?
Yes. Our transportation services are Medicaid compliant and subject to eligibility and authorization.

CONTACT US

Phone: +1 (443) 653 9300 Email: info@directlgs.com

Address: 23 Ann Marie Drive
Rochester NY 14606

Do you have questions about how we can help you?
Send us an email and we’ll get in touch shortly.