Privacy Policy Cookie Policy Terms & Conditions
Direct Link Global Services - Terms and Conditions
Effective Date: January 2026
These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by Direct Link Global Services LLC ("Company", "we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.
1. Services
Direct Link Global Services LLC provides non-medical transportation and related services. All services are subject to availability, eligibility, scheduling, and confirmation. We reserve the right to refuse service, cancel, or reschedule any booking at our discretion, subject to applicable law.
2. Eligibility
By using our website or services, you represent that you are at least 18 years old or are using the services with the consent and involvement of a parent, guardian, or authorized caregiver.
3. Bookings and Reservations
All bookings made through our website, phone, or other channels are requests and are not guaranteed until confirmed by us. You agree to provide accurate and complete information when making a booking. We are not responsible for service failures or delays caused by incorrect or incomplete information provided by you.
4. Payments and Fees
Where applicable, you agree to pay all fees associated with the services you request. Prices, fees, and payment terms may change at any time without prior notice. We reserve the right to refuse or cancel any service due to payment issues, suspected fraud, or pricing errors.
5. Cancellations and No-Shows
Cancellation policies may vary depending on the service provided. We reserve the right to charge cancellation or no-show fees where permitted by law and where applicable agreements or policies allow.
6. User Responsibilities
You agree to:
Provide accurate and complete information
Behave in a respectful and lawful manner toward our staff and drivers
Follow all safety instructions and applicable rules during service
Not misuse our services, website, or systems
Not use our services for any unlawful, harmful, or abusive purpose
We reserve the right to suspend or refuse service to any user who violates these Terms or engages in unsafe, abusive, or inappropriate behavior.
7. Website Use
You agree not to:
Attempt to gain unauthorized access to our systems
Disrupt or interfere with the operation or security of the website
Use the website for fraudulent, unlawful, or harmful purposes
Copy, modify, or distribute any content without our permission
All content on this website is owned by or licensed to the Company and is protected by intellectual property laws.
8. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the website or services will be uninterrupted, error-free, or completely secure.
9. Limitation of Liability
To the fullest extent permitted by law, Direct Link Global Services LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, personal injury, or service interruptions, arising out of or related to your use of the website or services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to the services or website shall not exceed the amount paid by you, if any, for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Direct Link Global Services LLC, its owners, officers, employees, contractors, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the website or services, your violation of these Terms, or your violation of any law or third-party rights.
11. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services such as payment processors. We do not control and are not responsible for the content, policies, or practices of any third party.
12. Force Majeure
We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, weather conditions, accidents, strikes, government actions, system failures, or other unforeseen circumstances.
13. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, for any reason, including violation of these Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the state in which the Company operates, without regard to conflict of law principles.
15. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Direct Link Global Services - Privacy Policy
Effective Date: January 2026
Direct Link Global Services LLC ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you, including but not limited to:
Personal Information:
Name, email address, phone number, billing information, pickup and drop-off information, and any other information you provide when you fill out forms, make a booking, contact us, or use our services.
Non-Personal Information:
IP address, browser type, device information, pages visited, time and date of visits, and other technical or usage information.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our services
Process bookings, reservations, and payments
Respond to inquiries and provide customer support
Improve our website, services, and user experience
Send important updates, service-related notices, or administrative messages
Comply with legal obligations and enforce our policies
Prevent fraud, abuse, or security issues
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following situations:
With service providers and partners who help us operate our website or provide services (such as payment processors, hosting providers, or IT services)
When required by law, regulation, court order, or government request
To protect the rights, safety, or property of our company, users, or others
In connection with a business transfer such as a merger, sale, or acquisition
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve your experience, analyze website traffic, and understand how visitors use our site. You can control or disable cookies through your browser settings, but some parts of the website may not function properly if you do.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on applicable U.S. laws, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of certain communications from us
To make any such request, please contact us using the information below.
7. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Direct Link Global Services - Cookie Policy
Effective Date: January 2026
This Cookie Policy explains how Direct Link Global Services LLC ("Company", "we", "us", or "our") uses cookies and similar technologies on our website.
By using our website, you agree to the use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help websites function properly, remember preferences, improve performance, and understand how visitors use the site.
2. How We Use Cookies
We use cookies for the following purposes:
To make our website work properly
To remember your preferences and settings
To analyze website traffic and usage
To improve our website, services, and user experience
To support security and prevent fraud
To enable certain features and functionality
3. Types of Cookies We Use
Essential Cookies:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you such as filling out forms or setting privacy preferences.
Performance and Analytics Cookies:
These cookies help us understand how visitors interact with the website by collecting information such as which pages are visited most often and how users move around the site. This helps us improve how our website works.
Functional Cookies:
These cookies allow the website to remember choices you make and provide enhanced, more personalized features.
Third-Party Cookies:
Some cookies may be set by third-party services that appear on our website or that we use, such as analytics providers, payment processors, or embedded tools. We do not control these cookies.
4. How You Can Control Cookies
You can control or delete cookies through your browser settings. You can choose to block or delete cookies, but doing so may affect the functionality and performance of our website. Each browser is different, so please check your browser’s help menu for instructions on how to manage cookies.
5. Do Not Track Signals
Some browsers offer a "Do Not Track" feature. At this time, our website does not respond to Do Not Track signals because there is no consistent industry standard for compliance.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions about this Cookie Policy, please contact us at: